Booking Center Tool
The platform your Call Center deserves
Booking Center Tool is our platform designed to create, quote, modify and manage reservations for your reservations departments. Our Booking Center Tool technology amplifies the capabilities of your booking engine. Pay attention to everything it can offer you.
The keys to Booking Center Tool
Increase your direct sales by 35%
integrating the online and telephone sales strategy
Reduce cancellations by 35%
implementing customer personalization and loyalty actions
Increase the average value of your reservations by 60%
from the Call Center compared to an online reservation
Main functionalities
Reservation management
Easy and fast, through only 3 guided steps
Modify reservations in seconds: stay dates, customer data, occupancy, number of rooms, payment method…
Flexible availability search (by destination, hotel, room…)
Manage groups effectively with multi-room and/or multi-date stay reservations
Integrations
Perfectly integrated with the entire Roiback suite
You can use the same offers, promocodes, rates, or prices as online sales.
Integrated with the Loyalty program: identify your loyalty program customers and the reservations are directly added to their history.
Personalization
Define different accesses and views according to the type of user.
Create custom conditions for the Call Center (offers, promocodes, rates, prices...).
Configure specific payment methods for the Call Center.
"One of the many things we love about Roiback is that it requires minimal time from our developers to keep it running the way we want."
Private Customer
.webp)
