Booking Center Tool
The platform your Call Center deserves
Booking Center Tool is our platform designed to create, quote, modify and manage reservations for your reservations departments and Call Centers. Take a look at what it can offer you.
The keys to Booking Center Tool
Increase your direct sales by 35%.
integrating online and telephone sales strategy
Reduces cancellations by 35
implementing personalization and customer loyalty actions
Increase the average value of your bookings by 60%.
from the Call Center compared to an online booking
Main functionalities
Reservation management
Quick and easy, in just 3 guided steps
Modify reservations in seconds: dates of stay, customer data, occupancy, number of rooms, payment method...
Flexible availability search (by destination, hotel, room...)
Manage groups efficiently with multi-room reservations and/or multiple stay dates
Integrations
Seamlessly integrated with the entire Roiback Suite
You can use the same offers, promocodes, rates or prices as online sales.
Integrated with Loyalty program: identify your loyalty program customers and bookings are added directly to their history
Customization
Define different accesses and views according to user type
Create customized conditions for the Call Center (offers, promocodes, rates, prices...)
Configure specific payment methods for the Call Center
"One of the many things we love about Roiback is that it requires minimal time from our developers to keep it running the way we want."
Private Customer
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