TURN YOUR HOTELS INTO LOYALTY MACHINES
Did you know that it is up to 10 times cheaper to retain a customer than to acquire a new one? Optimize the loyalty lever with Loyalty and Loyalty Advance, our two technology platforms designed for all types of hotels and strategies.
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The keys to Loyalty
Capture database
Loyalty is a very powerful acquisition tool thanks to the locations where the module appears. In addition, the registration process can be through a configurable form or Social Login, which makes it much more effective.
Differentiate yourself and succeed
Working with the Loyalty module allows you to differentiate yourself from the competition and intermediaries, giving the best price and added value advantages to your registered customers. It also shows the Loyalty price in metasearch engines: use it as a tool to alleviate possible disparities with third parties!
Personalize and take care
of the details
Loyalty Advance allows you to launch programs by membership levels based on stays, nights, or money spent. This way, you can offer different discounts and benefits to your customers as they increase in level.
Expand your connectivity
Our Loyalty APIs allow you to connect your program to other tools, such as a CRM, where you can collect all the information of your registered users, segment your database, and work on your relationship marketing.
How does it work?
Acquisition
Invitation to register from the moment the user arrives on your website
Easy registration through form or Social Login
Recognition of a registered user for one year
Customer area
Presence throughout the booking process
Sending Loyalty prices to metasearch engines
Communication
Collect your entire database in one tool
Real-time segmentation
Configuration of automatic mailings
Generation of dynamic and personalized content by user and hotel
Personalization of commercial campaigns
Reporting
Segmentation and personalization
All the functionalities of our Loyalty platform
Membership levels
Differentiated advantages by level in the booking process
Definition of levels by frequency, spend, room nights, number of reservations, or a combination of several
Management of rules for members to move up, down, or stay at the same level
Possibility of launching exclusive promotions for a specific level
"One of the many things we love about Roiback is that it requires minimal time from our developers to keep it running the way we want."
Private Customer
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