thinkIn

Roiback and ThinkIN join forces to offer you a professional direct sales service: Contact Center for independent hotels and hotel chains. We help you connect with your customers' needs, improving their experience in all their interactions and multiplying your sales capacity through voice, chat and SMS. Owning this solution is to unite the best of both worlds: Roiback & thinkIN. All with a gear that is already connected and that you won't even notice. These are the results: +35% in direct sales, integrating the online sales strategy and the telephone sales strategy -35% of cancellations, implementing personalization and customer loyalty actions +300% in online conversion rates, thanks to the specialization, systems and assisted reservations between the website and Call Center +60% increase in the average value per reservation of a Call Center reservation vs. an online reservation In short, we have the technology, experience and know-how for your hotel's Call Center.

thinkIn

thinkIn

Roiback and ThinkIN join forces to offer you a professional direct sales service: Contact Center for independent hotels and hotel chains. We help you connect with your customers' needs, improving their experience in all their interactions and multiplying your sales capacity through voice, chat and SMS. Owning this solution is to unite the best of both worlds: Roiback & thinkIN. All with a gear that is already connected and that you won't even notice. These are the results: +35% in direct sales, integrating the online sales strategy and the telephone sales strategy -35% of cancellations, implementing personalization and customer loyalty actions +300% in online conversion rates, thanks to the specialization, systems and assisted reservations between the website and Call Center +60% increase in the average value per reservation of a Call Center reservation vs. an online reservation In short, we have the technology, experience and know-how for your hotel's Call Center.

Shall we work together?

If you grow, we grow. Contact us if you want to be our partner.

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