TripResale

TripResale is the resellable rate exclusive to the direct channel that allows hotels to reduce cancellations of non-refundable rates and increase their Revenue Share in the face of high demand or price increases, thanks to selective repurchase. Easy and effective for both the customer and the hotel, TripResale opens a new alternative to optimize bookings.

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For the customer, the process is clear: in case he cannot enjoy his non-refundable reservation, he simply publishes his reservation on TripResale and finds a new buyer, recovering part of his money quickly and safely.

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For the hotel, the experience is even more beneficial. Resold reservations allow the hotel to keep 100% of what has already been collected and generate additional income on repurchase at a higher price.

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How does TripResale work for the customer?

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1. The customer publishes his reservation on TripResale and shares it with his contacts, increasing its visibility.
2. The reservation is sold to another TripResale user, and the customer recovers his investment.
3. TripResale notifies the hotel of the change of ownership, and the new guest receives confirmation.

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Benefits for the hotel

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• Direct channel exclusivity: TripResale's resellable rate drives direct sales, standing out from OTAs at no additional cost.
• Customer satisfaction: By giving the option to recover money, the hotel improves the experience and satisfaction of its guests, who do not lose their investment in case of unforeseen changes.
• Automation and profitability: TripResale allows you to repurchase specific reservations and resell them, generating additional revenue automatically.

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With TripResale, the hotel's direct channel is strengthened, reduces cancellations and last-minute no-shows, and opens up a new revenue opportunity.

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