Roiback allows you to sell in installments on your website
news
November 25, 2024
In 2025, payment flexibility is shaping up to be a key factor for your customers, and now as a hotelier you have a powerful tool to offer it: payment in installments with Roiback ePayments.
With this new functionality, you can offer your guests the possibility to book in advance and pay in installments, an option that has proven to be very effective in other areas of the travel industry such as cruises. All this without adding complexity or additional cost for the end customer and without risk for the hotel.
Why offer installment payments to your customers?
The need for flexible payment alternatives is increasing, especially in the travel sector, where the user does not want to give up traveling. By offering split payment on your hotel's website, you can respond to this trend, increasing your attractiveness as a destination and facilitating decision-making at the time of booking. It is especially interesting for those customers who value advance planning, but prefer to spread the payment of their vacation. This option not only ensures more bookings, but also enhances the guest experience, generating a higher degree of satisfaction and loyalty.
How does payment by installments work with ePayments?
The new ePayments functionality allows hotels like yours to define payment deadlines, so that the last payment is always made before the guest's arrival. This guarantees a risk-free experience for your hotel, as every booking is fully secured. You have the freedom to decide how to structure the terms of what is really a "non-refundable" rate, adjusting them to different marketing campaigns or promotions, as for example in your Early Booking campaign: "Book before January 30 your summer vacation and pay in easy installments, at no additional cost."
By taking advantage of deferred payment in early booking campaigns, such as Early Booking or Black Friday, you can attract customers months in advance, reducing cancellations and improving your hotel's revenue forecast.
Benefits of offering payment in installments:
- Increase advance booking conversions: By removing the barrier of immediate full payment, the customer will be more willing to make advance bookings, assuring the hotel of more consistent and predictable occupancy.
- Improve the customer experience: Providing long-term payment alternatives helps build a brand image of your hotel that is more approachable, versatile and adaptable to ever-changing traveler demand.
- Leverage technology without adding costs: With ePayments, payment splitting does not imply any additional cost for your hotel or for the customer. This allows you to offer added value at no extra cost, increasing brand awareness without affecting your margin.
- Simple and risk-free payment management: Roiback's technology ensures that all payments are made on time, allowing you not to worry about collection management, since the process is automatic and secure.
Payment in installments with ePayments is a feature designed to boost your direct channel, ensuring a higher booking acquisition and generating a closer relationship with your customers.
With this functionality, Roiback helps you differentiate yourself in an increasingly competitive market by providing an engaging booking experience tailored to the needs of today's travelers. Take advantage of this new Roiback feature and take your campaigns to the next level.
Fill out this form and activate it now!