Roiback enables sales with installment payments on your website

News

November 8, 2024

Roiback

In 2025, payment flexibility is emerging as a key factor for your customers, and now as a hotelier you have a powerful tool to offer it: installment payments with ePayments from Roiback.  

With this new feature, you can offer your guests the possibility of booking in advance and splitting the payment, an option that has proven to be very effective in other areas of the travel sector, such as cruises. All this without adding complexity or additional cost for the end customer and without risks for the hotel.

Why offer installment payments to your customers?

The need for flexible payment alternatives is increasing, especially in the travel sector, where users don't want to give up traveling. By offering split payments on your hotel's website, you can respond to this trend, increasing your attractiveness as a destination and making it easier to make decisions when booking. It is especially interesting for those customers who value advance planning but prefer to distribute the payment of their vacations. This option not only ensures more reservations but also improves the guest experience, generating a greater degree of satisfaction and loyalty.

How does installment payment with ePayments work?

The new ePayments functionality allows hotels like yours to define payment terms, so that the last payment is always made before the guest arrives. This guarantees a risk-free experience for your hotel, as each reservation is fully secured. You have the freedom to decide how to structure the terms of what is really a "non-refundable" rate, adjusting them to different marketing campaigns or promotions, such as in your Early Booking campaign: "Book your summer vacation before January 30 and pay in convenient installments, at no additional cost."

By leveraging deferred payments in early booking campaigns, such as Early Booking or Black Friday, you can attract customers months in advance, reducing cancellations and improving revenue forecasting for your hotel.

Benefits of offering split payments:

  • Increase early booking conversions: By removing the barrier of immediate full payment, customers will be more willing to make early bookings, ensuring the hotel a more constant and predictable occupancy.
  • Improve the customer experience: Providing long-term payment alternatives helps build a brand image for your hotel that is closer, more versatile, and adaptable to the changing demands of travelers.
  • Leverage technology without adding costs: With ePayments, payment splitting does not imply any additional cost for your hotel or the customer. This allows you to offer added value at no extra cost, increasing brand perception without affecting your margin.
  • Simple and risk-free payment management: Roiback's technology ensures that all payments are made on time, allowing you to not worry about collection management, as the process is automatic and secure.

Installment payments with ePayments is a feature designed to enhance your direct channel, ensuring greater booking acquisition and generating a closer relationship with your customers.  

With this feature, Roiback helps you differentiate yourself in an increasingly competitive market, providing an attractive booking experience tailored to the current needs of travelers. Take advantage of this new Roiback feature and take your campaigns to the next level.

Fill out this form and activate it now!

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