Roiback recognized at 'ESKER Impact Awards' for best results

‍Roiback, the global technology and services platform for independent hotels and hotel chains, has been awarded in the 'Best Results' category at the recently held 'Esker Impact Awards'. 

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Best Results Award for Roiback

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This collective award given by ESKER recognizes the company, department or team that has obtained the best results (productivity, ROI, customer satisfaction) since the implementation of the project based on the Esker solution. 

Roiback has achieved very good cash management ratios and debt results, while at the same time optimizing customer relations and satisfaction through the implementation of the portal. Not only have the proposed financial targets been met, but this process has also contributed to the optimization of internal processes and the employees' own well-being. 

In the 'Best Results' category, Roiback beat the likes of Normon Laboratories, Suntory Beverages & Food and Takeda Pharmaceutical. 

In the case of Roiback, we are also the first project that Esker has developed in Spain in our services area. Large companies such as DAMM, Accord, Ferrero, Lactalis, Risi or Heineken also work with Esker. 

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Double award: Nomination and finalists in the individual category as well. 

Roiback was also a nominee and finalist in the 'Biggest Champion' category. 

This category values project management and development at the individual level and goes to outstanding users for their use of Esker tools, becoming experts and prescribers of these tools in their company or department. 

In this regard, we would like to thank and congratulate Maria Helena Saldarriaga, Credit & Collection Executive at Roiback, for her great performance and results at an individual level that allowed us to put the finance team and Roiback at the top.

In this category, the finalists were Grupo Lactalis Iberia, Roiback, Janssen Cilag and Takeda Pharmaceuticals. 

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In the words of Daniel Martinez, Cash & Collection Manager at Roiback and our representative at the awards ceremony: 

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"We are very proud to receive this award from ESKER, as it is not only an award in itself but a recognition of the efforts and work well done in the last 4 years, where Roiback has gone a step further in customer loyalty. It is an award for betting to be unique and different from other companies in the sector, a commitment to continuous improvement and satisfaction of our customers as well as improving the welfare of employees by introducing the optimization and digitization of daily tasks. Finally it is an award for having obtained an excellent level of financial results, since the implementation of the solution with positive ROI."

This is a recognition to the entire financial team, but it is undoubtedly a recognition of the spirit and value of Roiback, which is to always try to optimize and provide the best quality to our customers.

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Our congratulations and thanks to the entire financial team and its finance director , Pedro Moner, for believing in this project from the beginning, to the Cash & Collections team for their unconditional dedication over the years and finally to Esker for this recognition and for giving us the opportunity to establish this strategic alliance that will allow us to reach levels of excellence in customer service.

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